Season Parking Locate Car Park Pay Online Customer Service

BY ENTERING THIS CARPARK YOU AGREE TO THE CONDITIONS SET OUT BELOW.
IF YOU DO NOT ACCEPT THESE CONDITIONS, IMMEDIATELY LEAVE THE CARPARK.

  1. These Conditions apply from the moment that you drive your vehicle into this car park and apply 24 hours a day, 7 days a week. You also bind the owner of the vehicle you are driving to all these Conditions and warrant your authority to do so.

  2. PAYMENT AND BREACH OF THESE CONDITIONS

  3. You agree to the following rules:
    1. You must comply with all rules or directions displayed in the car park from time to time and with all relevant laws.
    2. You must not obstruct other persons or vehicles using the car park.
    3. You must not park in any area marked "RESERVED" or "NO PARKING" or outside of the line-marked parking bays.
    4. You must not park in a mobility bay without a current mobility window pass.
    5. You must not park in a bay over the stipulated parking time.
    6. The vehicle you are parking in this car park must be in safe working order, be roadworthy and be able at all times to be driven under its own power and do not present any danger or risk to other vehicles or persons or the car park.
    7. You must pay on entry or pay upon leaving the carpark in your vehicle.
    8. Lost Ticket will be charged at the rate of RM50 per day.
    9. Parker will have to pay fines upfront in case of disputes and an appeal to be made in writing to Park Rite Sdn. Bhd. via email. Outcomes will be determined only after investigations by Park Rite Sdn. Bhd.

  4. If you contravene clauses 2 (a) to (g) of the above Conditions, you agree that we may apply a wheel clamp to your vehicle and/or remove your vehicle by having it towed at your own risk and expense and we may hold the vehicle until all outstanding debt has been paid. If we apply a wheel clamp to your car or have it towed, you agree that your vehicle will only be released upon payment of the release fee and payment of any outstanding debt. Clamping fee will be charged at RM100 per day.

  5. RESPONSIBILITY FOR DAMAGE

  6. You are liable for any damage to the car park propertiesand vehicles caused by you or your vehicle.
  7. While we shall take all responsible care, we cannot guarantee the security of your vehicle. We accept no liability for any claim by you or any other person, whether for loss or damage to you or any other person, or to your vehicle or any other vehicle, whether resulting from using the car park or being able to use the car park or from your negligence or otherwise.
  8. We accept no liability for any loss or damage to any article left in our custody or control.Notwithstanding anything to the contrary contained in this document, our employees are not authorized to accept any of your possessions for safe custody except for the keys to your vehicle where possession is taken at your request. Further you agree to indemnify us in respect of any claim made against us arising from your use of the car park or use of the car park by anyone else with your authority.

  9. MISCELLANEOUS

  10. In the event of lost parking ticket or damage to any equipment or property, you must provide us with your full name and address, contact number, car registration number when requested by us.
  11. If we fail to act or pursue any right or remedy available to us this will not in any way prejudice our right to exercise that or any other right or remedy.
  12. No one is authorised to amend these Conditions on our behalf.

  13. INTERPRETATION

  14. To avoid any confusion as to the meaning of these Conditions:
    1. "claim" includes any claim for damage, loss or compensation; and any damage or demand.
    2. "damage" includes direct, indirect, consequential and special damage.
    3. "outstanding debt" includes previous unpaid parking fees and/or unpaid enforcement notices.
    4. "vehicle" includes its accessories and contents.
    5. “Company”, "we" and "us" means Park Rite Sdn. Bhd. and/or includes any of its employees, agents and independent contractors.
    6. "you" includes both the driver and the owner of a vehicle entering this carpark.
    7. "your vehicle" means the vehicle which you are driving, regardless of whether it is owned by you.
    8. "notice" means Parking Enforcement Breach Notice.
  15. ALL OTHER ENQUIRIES TELEPHONE +603 2300 3728

SEASON PARKING TERMS AND CONDITIONS

  1. Definitions and Interpretation In these Conditions:
    • 1.1 Amount Payable means the Parking Fee, card security deposit, administration fee, application fee and/or any other monies payable in accordance with these Conditions;
    • 1.2 Company includes its successors and assigns and, where applicable, its employees, agents and contractors;
    • 1.3 Parker includes each person who parks a vehicle in the car park under these Conditions and, to the extent applicable, each passenger of that vehicle; and
    • 1.4 Access Device means any form of card or identification issued by the Company from time to time including a pass check, access card, parking card, window pass, windscreen, token and season pass.
    • 1.5 Parking Fee means the parking fee payable to the Company quarterly in advance as described in Clause 2 below.
    • 1.6 Monthly/quarterly parker means the Parkers who pay their Parking Fee monthly/quarterly in advance to the Company.
  2. Parking Fees & Charges
    • 2.1 The Parking Fee is payable to the Company quarterly or monthly in advance or as otherwise advised from time to time. Any other relevant Amount Payable is also payable to the Company in advance or as otherwise advised from time to time.
    • 2.2 The Amount Payable to the Company by the Parker does not include Service Tax (ST) or the Goods and Services Tax (which will come into force on 1 April 2015) which is separately chargeable by the Company and required to be paid by the Parker.
    • 2.3 The Company may vary the Parking Fee or other charges at any time by giving existing Parkers one (1) month's written notice of the variation.
    • 2.4 If any new fee becomes payable in respect of the provision of parking in the car park, the Company may give the existing Parker one (1) month's notice of that fee and at the expiry of that notice period, the Parker must pay the amount of that fee in respect of each vehicle the subject of these Conditions.
    • 2.5 Payment for season parking is calculated on a monthly/quarterly billing cycle as stipulated for each car park and commences on the 1st day of the month to which the billing cycle relates. No pro rata or proportionate allocation of fees will be applied or refunded for any unused portion of the billing cycle, irrespective of when payment is made.
    • 2.6 Failure to renew and make payment before expiry date for all season parkers will result in an administration fee of RM50.00 for deactivation and reactivation of season pass. If you have entered the car park using a parking ticket and subsequently renewed your season parking you will not be allowed to leave the car park using your Access Device without first paying the fee accrued for entering the car park using a parking ticket. No rebates or refund will be provided to you for such payment nor will you have your parking ticket validated for free. Please note that reminders are not obligatory but courtesy and each Season Parker is in charge of their own account/s. We will not take responsibility for Season Parker not receiving any reminder emails either in their email box or junk email box.
    • 2.7 An additional administration fee of RM100.00 for each billing will be imposed for manual season parking payment collection e.g. bank-to-bank transfer, cheque, cash security deposit, telegraphic transfer, or any other methods which do not utilise our selected payment gateways such as IPay88, MEPS FPX or CIMB Clicks.
    • 2.8 An additional one off non-refundable fee of RM40.00 Account Opening Fee will be imposed for processing each card of every new motor vehicle application; RM10.00 will be imposed for processing each card for every new motorcycle application. This one-off account opening fee is for processing the new application, account keeping and cancellation (if any).
    • 2.9 If you do not reactivate your Access Device due to late payment within two (2) weeks from the expiry date, your account will be terminated and you will need to submit a fresh season parking application to us. A RM50.00 charge will be imposed for Reactivation for every season pass.
    • 2.10 I hereby agree to accept electronic invoice from Park Rite for billing an record keeping purpose. All amount shown on the invoice shall be due and payable as stated.
    • 2.11 For Season Parking applicants, refunds for parking tickets will only be refunded the day after a payment for the Start Date chosen until you receive your parking access card. Please note that if a Season Parker makes payment before the Start Date, there will be no refunds for parking tickets and it will be calculated from the day after payment for the Start Date chosen.
    • 2.12 For Lost/Damaged cards, refunds for parking tickets will only be refunded the day after payment online for a new card has been made until receipt of your new card.
    • 2.13 If the the Season Parker cannot gain entry to the car park for valid reasons whatsoever due to no fault of their own, Park Rite will only reimburse the parker upon production of original receipt up to a maximum of RM10 only subject to evidence being provided by the Season Parker and at the sole discretion of Park Rite Sdn Bhd.
  3. Denial of Access
    • 3.1 Company is entitled to deny the Parker access to the car park if any Amount Payable remains unpaid after the due date.
    • 3.2 If the Parker is found to have violated the conditions of entry and conduct to the car park the Company reserves the right to terminate the parking privileges.
    • 3.3 In the case of multiple cards in a simple account, all cards will be denied access if any amount payable remains unpaid after due date
  4. Additional Parking
    • 4.1 These Conditions will apply to any additional parking spaces in the car park provided by the Company to the Parker.
    • 4.2 Any additional parking granted above the agreed permanent allocation will be on temporary basis and may be withdrawn upon receipt of one (1) month’s termination written notice by the Company via email.
  5. Termination
    • 5.1 The season parking may be terminated by either party giving one (1) month's written notice to the other at any time.
    • 5.2 The Company may terminate the season parking of all related accounts of the parker immediately if the Parker is in breach of these Conditions.
    • 5.3 Calculation for balance of refund upon termination is processed upon receipt of the Access Device no later than the last day of the notice period. If the Access Device is not returned on the due date in good condition (e.g. not physically damaged or disfigured in any way), no security deposit will be refunded for the Access Device. Calculation for the balance of unused portion of the season parking (if any) after the one month’s notice will only be calculated from the date of the Access Device is returned to us and verified with our official receipt. No refund or rebate will be provided to any Parker with less than five (5) working days to the termination of their season parking
    • 5.4 No security deposit will be refunded if the Access Device is returned to the Company after the due date of the termination or non-renewal of the season parking.
    • 5.5 If a Parker has lost his/her Access Device and has paid for a replacement Access Device, no refund or rebate will be provided to the Parker if he/she subsequently finds or recovers the lost Access Device.
    • 5.6 Any verbal abuse, physical threat or intimidation of any kind or whatsoever to our staff, will result in an immediate termination of season parking.
    • 5.7 Any Season parker found guilty of allowing other parkers use their card to enter or exit the car park are in breach of our Terms & Conditions. The Parker’s account will be terminated immediately and their cards confiscated. There will be no refunds for any unused balance or card deposit. Additionally, depending on the severity and number breaches and violations, the Season Parker may be banned from using the services of the car park.
  6. Bay Allocation
    • 6.1 Unless otherwise agreed by us, the Parker will not have exclusive use of any particular parking bay.
    • 6.2 Each Reserved bay is only meant for one (1) designated Parker only. Other than the designated Parker’s vehicle which is registered with the Company, other vehicles parked in a designated Reserved bay will be wheel clamped and a fine of RM106.00 will be imposed if no prior written notification of a change of the Parker’s vehicle registration number is provided to the Company.
    • 6.3 The Parker with Reserved bay shall not allow other vehicles to park in such Reserved bay except for the Parker’s vehicle which has beenregistered with the Company.
  7. Duties of the Parker
    • 7.1 The Parker must:
      1. Allow the Company access to any part of the car park at any time for the purpose of inspecting it, doing any necessary repairs or for any other purpose specified by the Company;
      2. Observe and conform to all the rules and regulations relating to the use of the car park and issued by the Company from time to time;
      3. Use the car park only during its operating hours as varied from time to time; and
      4. Where the season parking relates to more than one bay, maintain records of the relevant Access Devices and corresponding parker details and make them available to the Company when requested.
      5. Enter the car park only with the Parker’s Access Device. No refund or rebates will be provided or validation of parking ticket will be accepted if the Parker does not enter the car park using the Parker’s Access Device. The Parker must pay for any parking ticket used to enter the car park before being allowed to leave the car park.
      6. No Season Parker is allowed to park their car in any particular bay for more than 24 hours or over and above stipulated times of operation as the case may be, without written request via email and approval from Park Rite Sdn. Bhd. If no notification and approval is given, the Season Parker’s car will be clamped and fined RM100 per day.
      7. All fines will have to be paid upfront to Park Rite Sdn. Bhd and an appeal by Parker (if any) is to be made via email. Outcomes will be relayed to the Season Parker after investigations have been conducted by Park Rite Sdn. Bhd.
  8. Security Deposit and Other Initial Payments
    • 8.1 The security deposit must be paid to the Company prior to the commencement date of parking and will be retained by the Company.
    • 8.2 A Non-Refundable amount of RM80.00 is payable for the fabrication of each reserved sign. An additional non-refundable fee of RM35.00 will be payable for each and every subsequent change of the vehicle’s registration number (excluding the initial registration number) for Reserve bay parkers.
  9. Access Devices
    • 9.1 Each Access Device is and remains the property of the Company.
    • 9.2 The Parker will, if not in possession of a valid Access Device/s when entering or leaving the car park, be liable to pay the maximum ordinary daily parking tariff then charged by the Company.
    • 9.3 The Parker must pay the amount RM55.00 charged by the Company for the replacement of a lost or damaged Access Device/s. Should the parker find and return the lost access device at a later date, no refund will be issued when a card has already been replaced.
    • 9.4 Physically damaged (e.g. warped, dented, bent, ripped, or disfigured in any way) returned Access Device/s will result in forfeiture of RM50.00 card security deposit refund regardless of whether the cards are still functional.
    • 9.5 Any violation or misuse of the season parking card, including illegal passback, will result in either/and cancellation of season parking or a penalty fee of no less than RM55 per card per day, charge of which will be determined by the extent of the violation of the Season Parking Card by the card holder. Park Rite Sdn Bhd reserves the right to impose the penalty according to the severity of the breach. If the violation results in cancellation of the Season Pass, no refunds if any will be paid to the Season pass holder for the violation. All Season Card Holders passes are not transferrable and cannot be used for any other person to gain entry or exit to the car park. Season Parker may also be banned from using the services of the car park.
  10. No Safe Custody
    • 10.1 No employee, agent or contractor of the Company has authority to accept any goods for safe custody and the Company will not be liable in any case for any loss of or damage to any article alleged to have been left with the Company or any employee, agent or contractor for safe custody regardless of how that loss or damage is caused.
  11. Alteration of Terms and Conditions
    • 11.1 The Company reserves the sole right to vary these Conditions by adding, altering or deleting any of them without prior notice and it is your responsibility to check on these Conditions on the website which are clearly displayed on www.parkrite.com.my.
  12. Waiver
    • 12.1 No time or other indulgence granted by the Company to the Parker will constitute a waiver of any of its rights under these Conditions or at law and the Company will not be precluded from exercising any such rights against the Parker.
  13. Relationship
    • 13.1 Nothing in these Conditions create or will be construed as creating any tenancy or conferring any interest upon the Parker by way of lease or otherwise in the car park or any part of it.
  14. Assignment
    • 14.1 The season parking is personal to the Parker and the Parker must not assign any rights or obligations under the season parking without the prior written consent of the Company.
  15. Customer Vehicle Assistance
    • 15.1 If, at the request of the Parker, the Company provides any form of vehicle assistance to the Parker, including but not limited to re-charging the battery of the Parker's vehicle:
      1. The Parker accepts such assistance at the Parker's own risk in all respects; and
      2. If any damage is caused to the Parker's vehicle, the Parker releases and indemnifies the Company from and against any claim which the Parker may otherwise have against the Company in respect of that damage.
  16. Conditions of Entry and Limitation of Liability
    • 16.1 The Conditions of entry and limitation of liability displayed at the entrance to and throughout the car park are incorporated in these Conditions and apply to these Conditions as if they were set out in full.
    • 16.2 In the case of any inconsistency between these Conditions and the Conditions of entry and limitation of liability, these Conditions will prevail.
  17. Miscellaneous
    • 17.1 You confirm that you have read, understood and agreed to the Customer’s Data Protection Policy.
  18. Service of Notices for Bills, Statements, Reminders and any Communication.
    • 18.1 The Company assumes no responsibility for any non-delivery of notices for bills, statements, reminders and/or any communication. All notices for bills, statements, and/or reminders and/or any communication shall be deemed to have been duly delivered in any of the following manners:
      1. By email, by properly inputting the Parker’s email address on record, and noting that the email has been sent out without any delivery failure notification.
      2. The Parker must communicate with the email address which they registered with the Company. The Parker is advised to check his mailbox (including Junk/Spam box) for any emails sent by the Company.
      3. The Parker must immediately notify the Company if there are any changes to their email address.